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Maggie Heap Dip.Psych; Dip.Supv; EMDR Practitioner
TRiM Practitioner and Trainer
UK Council for Psychotherapy registered, Maggie has practiced in both the public and private sectors for the past ten years. She has considerable experience of working with a wide variety of individuals, couples and organisations both in the UK and abroad. Having trained in a number of psychotherapeutic models, Maggie has acquired a broad knowledge and keen interest in the field of psychological trauma and now working in private practice, she predominantly treats patients suffering with Post Traumatic Stress Disorder; in particular those who have suffered complex trauma and/or who do not respond to more routine interventions. She also acts as a consultant and supervisor to a number of organisations including the London Ambulance Service and several rape support charities.
Maggie has gained a lot of hands on trauma management experience, working with the London Ambulance Service TRiM practitioners after the London Bombings and she has subsequently used the TRiM protocols in dealing with insurance companies who refer clients after minor and major traumatic incidents; also in the corporate sector following unexpected death. As well as having trained the London Ambulance Service, Maggie has been actively involved in the delivery of TRiM training for the past few years to Police Forces and Diplomatic Staff and importantly, she has also steered and assisted large organisations in the selection and assessment of personnel who will be suitable to undertake TRiM training in order to become Practitioners.
Roy Scott MBE
TRiM Practitioner and Trainer
With over 30 years experience in the Royal Marines, Roy has deployed on operations worldwide; including the Falklands War; security duties in Northern Ireland; peacekeeping in Hong Kong & Northern Iraq and humanitarian relief in Honduras and Nicaragua. As a TRiM practitioner, he has carried out interventions as part of the TRiM team sent to provide support after the grounding of HMS NOTTINGHAM in 2002 and he was sent to theWest Indies in the aftermath of Hurricane Ivan in 2004. Drawing on his military experiences, he was worked within the civilian sector carrying out TRiM interventions with members of the fire service and steel industry.
As a TRiM trainer Roy has trained many organisations; from Tri Service Military Units to civilian organisations such as Police forces, Ambulance services, the British Council, Media Operation Companies and Local Authorities. He has also presented aspects of TRiM to National, European and International seminars at home and abroad. Using a relaxed style of instruction and drawing on his years of experience, he has effectively delivered TRiM training to numerous organisations.
In June 2006 Roy was made a Member of the British Empire by Her Majesty the Queen, in recognition of his contribution to trauma risk management.
Ms Stephanie Walters
TRiM Practitioner and Trainer
Stephanie has worked as a civilian with the Royal Marines for 7 years and has been actively involved with TRiM for 6 years. As a TRiM practitioner she has carried out interventions as part of the 3 Commando Brigade Royal Marine TRiM Team, providing support following numerous military incidents. Drawing on her experiences working with the Military, she has also worked within the civilian sector carrying out TRiM interventions with members of the fire service and steel industry. She also has extensive experience of working with a wide range of civilian and military audiences to good effect and, more recently, she has been an integral part of the planning arrangement for bringing a large number of military personnel back from an Operational Zone.
As a highly experienced TRiM Trainer, Stephanie has provided first rate training for many organisations including Police Forces, Ambulance Services, and Local Authorities. She has also provided training for a variety of Military Units. Stephanie has also deployed to remote locations to deliver training packages single- handedly in arduous environments, including to ship's personnel whilst at sea. Having attended numerous national and international conferences Stephanie has developed an in-depth understanding of the principles of traumatic stress management, both from a scientific and practical point of view.
Richard Dorney
TRiM Practitioner and Trainer
Richard Dorney served for over 30 years in the British Army as a soldier, NCO and as an Officer and he has served on operations in Iraq, Kuwait, Afghanistan, Bosnia and Northern Ireland as well as deploying to Africa and the Far East. During his military career Richard managed numerous crises, both from operational and personnel management perspectives. He has extensive training and experience in handling the deceased; both operationally and from a psychological viewpoint and he has also trained as a temporary mortuary officer with the Metropolitan Police, as well as heading up a military Disaster Victim Recovery Team.
Richard has been a TRiM trainer for over four years; he has lectured to a wide variety of national and international audiences on TRiM-related matters and he has trained over 250 TRiM Practitioners from a wide variety of military and civilian organisations. He helped pioneer TRiM in the British Army and has acted as a mentor to many organisations setting up their own trauma management projects and in 2006, he was chosen as part of a UK team to visit the United States to assist in a US TRiM research programme.
Marilyn Wignall B.A. (Hons), M Phil
TRiM Practitioner and Trainer
Marilyn is a retired Police Officer having served for over 30 years, completing her police service in January 2006 as a Traffic Inspector in Exeter. In 1995 she was promoted to Inspector, working in Okehampton where she helped to put a contingency plan in place for the Ten Tors Challenge, after the event had to be aborted in 1996. She was appointed police liaison officer to the event, a position she retained for 10 years. In 1999 she transferred to the Traffic department and during her time on traffic she supervised numerous road death investigations including one into the West Country Ambulance Service where an ambulance had collided with a car containing 5 men, killing two and seriously injuring two others. She also chaired a small working party which resulted in the Force implementing the ACPO Road Death Investigation Manual, 6 months before it was officially launched.
During her service she completed a Cert. Ed. and 2 degrees; the last one in the area of stress management. She was responsible for introducing two new strategies to the Force: Road Death investigation and Stress management. In 1990, having identified an individual who had suffered a traumatic experience, she researched Force and National policies in relation to stress management. Little existed at that time and she embarked upon a period of research, being awarded a Bramshill Fellowship which eventually resulted in the strategy of appointing Post Incident Colleague Supporters; in-house training and Force policy. In 2003 Marilyn was given the opportunity to undertake TRiM training through the police and she liked the model enough to persuade Devon & Cornwall Constabulary to adopt it as their model of stress management.
She now works part time as the Force TRiM Co-ordinator and trainer for Devon & Cornwall Constabulary, as well as working with March on Stress and the Royal Marines, to deliver TRiM training to other emergency services.
Rick Keller, RN, CS, USA (Retired)
Practitioner and Trainer
Rick has over 25 years of experience in mental health and 15 years’ experience in disaster mental health and combat stress operations. He has lectured extensively around the world to organisations such as: the Central Intelligence Agency; The National Academy of the Federal Bureau of Investigation; the US Army War College; Royal Marine Commando Training Centre; UK National Health Service Trusts various and the US Senate Sergeant of Arms.
He has consulted on disaster mental health issues to the Honduran Ministry of Health; Tacoma Washington Fire Department and ‘First Health of Carolinas’, Pinehurst, North Carolina in preparation for the 1998 and 2005 US Open Golf tournaments. He has been published numerous times and is considered to be a subject matter expert on the psychological consequences of exposure to human remains and establishing and maintaining peer support programs for organisations working in hostile or harsh environments. He recently served on two US Army Surgeon General task forces, to assess and develop behavioural heath issues for soldiers serving in Operation Iraqi Freedom and Operation Enduring Freedom. He is currently adjunct faculty at John Hopkins Public Safety programme and University of Maryland, School of Nursing.
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